The Crown Of Crucis Country Inn & HotelReturn to main website
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Welcome to The Crown of Crucis Hotel
Loved by the locals and guests, we’re a country inn and hotel in the heart of the Cotswold's. Set beside Ampney Brook and five minutes from Cirencester, our hotel is contemporary and stylish but still friendly and packed with character.
Whether you are here for an intimate getaway, a celebration, or on business, we are proud of our ability to make it a truly memorable occasion. Relax with a fireside pub meal, have a spot of lunch and soak up the tranquility of our riverside garden, or enjoy fine dining in our restaurant. Whatever you choose, we offer high standards with a personal touch.
Come to the Crown of Crucis, where a warm welcome, and a welcome break, is guaranteed.
- Conference Facilities
- Broadband Internet Access
- Non-Smoking Rooms
- TV Room
- Free Parking
- Interconnecting Rooms
- WiFi Internet
- Meeting Room
- On Site Restaurant
- Non-Smoking Property
- Internet Access
- Iron On Request
- Pet friendly
Terms & Conditions
Hotel Reservation Terms &
1. Hotel Reservations & Cancellations:
1.1 Upon the acceptance of a reservation The Crown of Crucis Hotel shall require a valid card in order to retain the room. At the time of booking or check in, we will take a debit/credit card details and authorise the card for the total amount of
your stay. We shall also reserve the right to require full payment in advance in certain circumstances or if the booking includes
the supply of certain items or services.
1.2 The deposit is non-refundable except in the case of cancellation by the Hotel for the reasons contained in clause 1.7.
1.3 Acceptance of a reservation, whether verbally or in writing, followed by the deposit payment shall create a legally binding
contract between The Hotel and the Guest from whom the reservation has been accepted.
1.4 The number of people occupying a room must not exceed the number stated.
1.5 In the event of late cancellation of any reservation or non-arrival by the Guest, the Guest will be liable to pay the Hotel a
cancellation fee equivalent to the total cost of the Guest’s intended stay. A late cancellation is one which has been communicated
to the Hotel by letter or e-mail less than 48 hours prior to the date of the Guest’s first night of accommodation. You will receive
a cancellation number, which should be put in the letter along with the name of the receptionist you cancelled with. (You need to give us Two Clear Full Days to Cancel)
1.6 The Hotel reserves the right to cancel a reservation forthwith and without liability on its part, in the event of damage or
destruction to the Hotel by fire or other causes, any shortages of labour or food supplies, or any other cause beyond the control of
the Hotel which could prevent it from performing its obligations in connection with any reservation. In such an event the Hotel
will refund the deposit made but will have no further liability to the Guest.
1.7 Where the Guest gives credit card details to the Hotel in order to secure a reservation or to make a deposit payment then it is
agreed between the parties that in the event of a cancellation the Hotel may debit the Guest’s credit card with the full amount of
the cancellation as set out in clause 1.5 less an allowance for any deposits or payments already received.
Payment of the bill for accommodation, food and other services will be made prior to departure from the Hotel.
Occupancy will be from 2:30pm on the day of arrival to 10:30am on the day of departure, unless special arrangements are agreed to
4. Rates & Prices:
4.1 All rates for accommodation & prices for food & beverages are stated in Pound Sterling and include VAT.
4.2 All rate & price increases resulting from Government regulations. Local taxes and charges will re-charge to the Guest.
5. Loss or Damage of Guests Property:
5.1 The Hotel does not accept any responsibility for loss or damage to any cash, jewellery, clothing or personal property during
5.2 The Hotel does not accept responsibility for loss of or damage to motor cars or any other vehicles or property lost within them,
or horses or other live animal including pets.
6. Loss from or Damage to Hotel Property:
6.1 Guests will indemnify the Hotel for any loss from or damage to the Hotel or the furnishings and equipment caused by the
willful act or default of the guest, persons or animals within their control.
6.2 The Guest will be liable to pay on demand the amount required to rectify the damage caused, or replacing any items missing
from the Hotel.
6.3 If in the opinion of the Hotel the Guest or anyone staying with the Guest is not suitable to continue their occupation because
of unreasonable behavior, damage or nuisance to other parties, the Hotel is entitled to treat their contract as at an end and the
Guest may be asked to vacate their room. The Guest will still remain liable for the whole c os t of the reservation.
7.1 If the Guest has a complaint concerning any aspect of the services provided by the Hotel then it is the duty of the Guest to
inform the Hotel immediately, or as soon as is reasonably practical and in any event before the termination of the stay.
7.2 It is specifically agreed between the parties that the failure by the Guest to notify the Hotel of any complaint in accordance
with the time scale set out in clause 7.1 will entitle the Hotel to refuse to entertain the complaint, irrespective of the merits of the
8. General Points:
8.1 The Guests will not arrange for delivery of or deliver any goods or materials to the Hotel without prior arrangement with the
8.2 The Guest will not store or place on the perimeter or in the Hotel any inflammable, combustible, or objectionable substances
8.3 The Hotel does not allow food or drink other than that purchased on the premises to be consumed unless by prior
8.4 The Hotel has a strict no smoking policy in the bedrooms and communal areas. Any breach of this policy with automatically
result in a £150.00 minimum charge being made (in respect of cleaning etc.) from the credit or debit card supplied by the guest as
security when the booking was made.
8.5 The Hotel strongly recommends taking out adequate insurance to cover the cost of the cancellation charge
9.1 The Failure of the Hotel to enforce or exercise, at any time or for any period or any right pursuant to this Agreement does not
constitute and will not be construed as a waiver of such term or right.
10. Legal Provisions:
10.1 The Guest agrees that the contract with the Hotel is made at the Hotels premises and that any proceedings between the
parties shall be conducted in the Country Court nearest to the Hotel.
11. Clause Headings:
11.1 Clause headings are for convenience only and do not form part of or affect the interpretation of this Agreement.
12. Force Majeure:
12.1 The Company accepts no liability and will not pay any compensation where the performance of its obligations is prevented or
affected directly or indirectly by or as a result of force majeure or any circumstances beyond its Reasonable control including, but
not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire
or failure of electric power, gas, water, or other utility service, Plant machinery, computers, vehicles or any collapse of building
13. Guest Behavior:
13.1 Guests are requested to conduct themselves appropriately at all times and to comply with Company procedures and/or
requests with regard to conduct and respect for the property of the Hotel, its employees and guests and their health and safety.
Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Hotel, or cause offence
to other guests or our members of staff. We reserve the right to refuse accommodation or services or remove you and members of
your party from the Hotel if, in our reasonable opinion, we consider this provision to have been breached. Where this is the case
shall have no obligation to refund you for lost accommodation, other services or any other loss or expense incurred.
14. Hotel Events:
14.1 Please be aware that at certain times throughout the year our hotel may host weddings, events and parties, which you may feel
would be an intrusion on your break. Please contact the Hotel directly in advance of your stay for further information.
15. Website Information:
15.1 The Hotel cannot accept responsibility in errors or omissions and reserve the right to cancel, amend or vary details featured on
their website without notice. The information contained in this website is provided with good faith. The use of any information
from the website is entirely at the risk of the user. The Hotel will not be liable for any costs, losses, expenses or damages (without
direct or indirect, special, economic or financial) that may be incurred through the use if any information in this website or in any
other website linked to this website
Your Card Details will be taken for guarantee upon booking. If you cancel less than 2 days prior to arrival you will be charged the remaining balance for the whole stay.