Apartments Oporto Palace

Termos & Condições

Booking Confirmation
All booking are confirmed by email.
You can cancel free of charge until 7 days before arrival. You will be charged 30% of the total price if you cancel in the 7 days before arrival.

Payment
Payment should be made on arrival by either cash, credit or debit card. All credit transactions are secure and no data collect is offered to third parties for any reasons. All transactions comply with the relevant legal requirements ate the time of the transactions.

Pets:
Sorry Apartments Oporto Palace do not allow pets at this property.

Acceptance of Children
Children are welcome. Apartments Oporto Palace can accommodate for young babies and by prior arrangements and free of charge. A highchair and travel cot can be provide, however we do ask that you provide all your own bedding for the cot.

Arrival
It’s mandatory that you notify the Apartments Oporto Palace of your estimated time of arrival, by email, by sms or by telephone call.
Check in are available from 4pm till 24, unless otherwise arranged.
Accommodation will be available to you form 4.00pm on the day of arrival, unless otherwise arranged. The apartment may not be ready before this hour. However you may drop off your bags, pay your stay and collect your access card at an earlier time by prior arrangement.

Apartment Vacation / Check Out
Please vacate you apartment by 12.00 (noon), unless otherwise arranged.

Smoking
In accordance with Portuguese Law there is a no smoking policy in all the apartments and reception area.
There is a fire alarm system in operation and if this is set off by guest smoking anywhere in the aparments you will be ask to vacate the premises and forfeit any monies paid, this is a non-negotiable.

Damages and Breakages
Please take care when staying in the apartments. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. We ask is that you do report any incidents when they occur. We do not normally charge for minor breakages, but we may charge you for repair or making good if the damage or breakage is significant.

Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Privacy Policy
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.

Cancelations and Change
By making your booking, our agreement is a legal contract.
You can cancel free of charge until 7 days before arrival. You will be charged 30% of the total price if you cancel in the 7 days before arrival.
Change of Guest name on you booking is allowed if made seven (3) full days or more before check-in date.
Change to the dates can be made in according with the availability of the Apartments of Oporto Palace. This can be made seven (7) full days or more before check-in. Extra charge if the dates have difference prices. If Apartments of Oporto Palace don’t have availability for the new dates, you will charged 30& of the total price.
Apartments Oporto Palace would only cancel your stay if your accommodation was unavailable for reason beyond our control. Apartments Oporto Palace would hover attempt to find you alternative accommodation, if Apartments Oporto Palace is unable to find suitable accommodation our liability would not extend beyond this point.

Cancelations and Change
By making your booking, our agreement is a legal contract.
You can cancel free of charge until 7 days before arrival. You will be charged 30% of the total price if you cancel in the 7 days before arrival.
Change of Guest name on you booking is allowed if made seven (3) full days or more before check-in date.
Change to the dates can be made in according with the availability of the Apartments of Oporto Palace. This can be made seven (7) full days or more before check-in. Extra charge if the dates have difference prices. If Apartments of Oporto Palace don’t have availability for the new dates, you will charged 30& of the total price.
Apartments Oporto Palace would only cancel your stay if your accommodation was unavailable for reason beyond our control. Apartments Oporto Palace would hover attempt to find you alternative accommodation, if Apartments Oporto Palace is unable to find suitable accommodation our liability would not extend beyond this point.