Salisbury Hotel

Terms & Conditions

Terms & Conditions:
By booking accommodation online through www.thesalisburyhotel.co.uk you agree to the following conditions:

Our Reception hours are from 8:00am to 23:00pm daily. If you will be arriving or departing outside of these hours please contact us in advance so that arrangements can be made for you, as there will be a charge of £20 per hour for a member of staff to be here after hours for you.

Our office hours are from 8.00am till 6.00pm, for any extra booking information or special requirements please contact us during these hours directly

Payment for your reservation must be made on arrival along with a form of ID and a valid Credit card

Reservations may be cancelled up to 2 Days before arrival without any additional charges, after this time 100% cancellation fee applies. All on-line reservations require a credit or debit card to confirm bookings.

Reservation for group bookings over 7 people or more and 7 days or more require a 25% percent non returnable deposit. Normal cancellation still applies. Reservations for August have a minimum stay requirement over selected dates, and reservations for December the 29th to January 2nd must make a 50% non refundable deposit on all bookings 2 weeks prior to arrival.

From 1st of January 2015 a charge of 2% will be applied to American Express and JCB. . Dinners Club will incur a charge of 3%. Debit or other credit cards will not be charged unless the card is not available at the time of payment.

All vehicles are parked at the owners’ risk. Should a problem occur with a vehicle in the hotel car park, the hotel cannot accept any liability. If a vehicle is left in the hotel car park after the guest has departed without the written consent of the hotel, the hotel reserves the right to remove the vehicle at the owners’ expense.
Nothing in these terms or conditions shall limit or restrict the guests’ legal rights as a consumer. Advice concerning such rights may be obtained from a Citizens Advice Bureau.

Breakfast is served at an addition cost of £10 per person when you place your booking, however if it is not ordered till arrival there will be an additional cost of £2 per person, this is to allow us to have all our fresh produce ordered for you the night before

For guests booking direct we will offer you a complimentary bottle of wine, or a late check out or early check in depending on availability

For our loyalty return guest we offer you 15% off your total booking cost, or free breakfast each day of your stay

Conditions apply to all discounts, please contact us directly for theses offers

If the reservation is cancelled within 2 Days of Arrival a charge of one night’s accommodation will be made. Should we receive less than 24 hours notice of cancellation, we will charge for every room night booked. Please be advised that non-refundable bookings, if cancelled or modified, the total price of the reservation will still be charged at the time of the booking.

In case of no-show, the total price of the reservation will be charged.

Please note our Reception hours are from 7:45am to 22:00pm daily. If you will be arriving or departing outside of these hours please contact us in advance so that arrangements can be made for you.

We may use third-party service providers to process your personal information on our behalf for the purposes of this booking. For example, we may share some information about you with these third parties so that they can contact you directly by email (for example: to obtain post stay reviews about your travel experience).